Privacy Policy

Last updated: June 2026

Snugpaw ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller responsible for your personal data. If you have any questions about this policy, please contact us at the details provided on our Contact page.

2. What Data We Collect

We may collect and process the following personal data: name, email address, delivery address, payment information, and browsing behaviour on our website.

3. How We Use Your Data

We use your data to process and fulfil your orders, communicate with you about your purchases, improve our website and services, and comply with legal obligations.

4. Legal Basis for Processing

We process your data on the basis of contract performance, legal obligation, and legitimate interests.

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties such as payment processors and delivery partners solely to fulfil your order.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data, object to processing, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.